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Policies & Procedures

We provide care when & where it counts in, Ponteland and West Northumberland
Complaints Policy 2023
Click the link below to download our current Complaints Policy.
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Equality and diversity Statement
Click the link below to download our current Equality and Diversity Statement.
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Safeguarding Adults Policy and procedure 2026
Click the link below to download our current Safeguarding Adults Policy and Procedure.
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Speaking Up Policy Procedure 2022
Click the link below to download our current Speaking Up Procedure Policy.
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Safeguarding Children Policy and procedure 2026
Click the link below to download our current Safeguarding Children Policy and Procedure.
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Privacy Notice 2025
Click the link below to download our current Privacy Notice Statement.
Download
Fair treatment at work policy 2023
Click the link below to download our current Policy.
Download
Complaints policy 2023
Click the link below to download our current Complaints Policy.
Download
Equality and diversity Statement
Click the link below to download our current Equality and Diversity Statement.
Download
Safeguarding Adults Policy and Procedure 2025
Click the link below to download our current Safeguarding Adults Policy and Procedure.
Download
Speaking Up Policy Procedure 2022
Click the link below to download our current Speaking Up Procedure Policy.
Download
Safeguarding Children Policy and Procedure 2024
Click the link below to download our current Safeguarding Children Policy and Procedure.
Download
Privacy notice 2024
Click the link below to download our current Privacy Notice Statement.
Download
Fair treatment at work policy 2023
Click the link below to download our current Policy.
Download
 
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