We are committed to providing quality services and are always seeking ways to improve the care we provide to you, your family, carers and friends. Any suggestions or comments on how we could improve our services are very welcome.
If you would like to provide feedback about any of our services, contact Fiona Hutchinson, Head of Care, on 01434 604 321 or email email@example.com.
Alternatively, please spare a minute to complete our Friends and Family Test questionnaire and email it to firstname.lastname@example.org or post it back to Fiona Hutchinson, Head of Care, Tynedale Hospice at Home, 1 Legion House, Beaufront Business Park, Anick Road, Hexham NE46 1TU.
Concern or complaint
If you have any cause for concern or complaint, please don’t hesitate to contact the Personal Assistant to the Chief Executive Officer by telephoning 01434 610 046 or by emailing email@example.com or in writing to Tynedale Hospice at Home, 1 Legion House, Beaufront Park, Anick Road, Hexham NE46 4TU. Our Complaints policy also details how you can get in contact with us so that we can take your issue forward.