Retail Support Manager

  • Post Date: July 25, 2024
  • Apply Before : September 20, 2024
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Job Description

Job Title: Retail Support Manager, permanent position

Hours: 37.5 hours per week.  5 days to be worked over Monday to Sunday, with flexible days off

Location: This role will provide support to shops across our catchment area including Hexham, Prudhoe and Ponteland.

Benefits: £24,253 salary; generous annual leave up to 7.2 weeks’ annual leave entitlement (including bank holidays), contributory pension scheme; personal development budget; access to wellbeing initiatives, an occupational sick pay scheme and pension.

Did you know good things come to those shop second hand? Well even better things happen to those who sell second hand for an ambitious local hospice. Help us to put the brakes on fast fashion and come and join our ambitious team at an exciting time with the launch of our new flag ship store coming in Spring 2024.

Due to our expansion, we are looking for someone who can support our existing retail operation in the absence of our Shop Managers.  Working across multiple sites, this role will provide the candidate with an excellent opportunity to train across our retail operation and be in situ to move to a permanent location as we open new shops across our catchment area.

No two days will be the same in this role, working across multiple sites you will lead volunteer teams to ensure the effective operation of Tynedale Hospice at Home shops to maximise profit from donated goods and household items. This is a perfect role for someone who has worked in a fast-paced retail or hospitality environment.

Help us raise vital funds to provide end of life nursing care, hospital transport and bereavement support across West Northumberland.

Duties include:

  • Prepare stock through sorting, evaluating and pricing; then ensuring we sell in the most appropriate revenue stream i.e. shop floor, eBay or auction to maximise profit.
  • Support Shop Managers with volunteer recruitment, training and retention to ensure optimum levels of support.
  • Provide outstanding customer service to customers, creating a positive and welcoming environment in order to maximise sales opportunities.

Please note this post is subject to a basic DBS check.

For an informal discussions about this role, please contact David Parkinson (Interim Retail Operations Manager) email david@tynedalehospice.com

Closing date: 9am Thursday 15th August

Interviews to be held w.c. 2nd September

 

 

 

 

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